# Porch Route

> Porch Route is delivery route planning and delivery management software for businesses that deliver their own orders with their own drivers: it plans routes by what each vehicle can carry (frozen, refrigerated or dry), runs them from any phone, keeps customers updated by text, email and a tracking page, and writes every outcome back to the order system over a signed webhook.

Key facts (as of September 14, 2026): every feature is on every plan. Porch Light is free up to 150 orders a month on 1 vehicle. Starter is $39 a month for up to 500 orders with unlimited vehicles and drivers and 750 customer texts included. Porch is $79 a month for up to 1,000 orders with 1,500 customer texts. Route is $189 a month for up to 5,000 orders with 7,500 texts and priority support; Fleet is priced by quote. Texts past a plan's allowance are $0.015 a text or $10 per 500; email and tracking links are always free. Annual billing is two months free. Every new business starts with 14 days of Porch’s allowances · No credit card. Maps, address lookup and road distances run on OpenStreetMap by default at no cost; Google Maps is optional. Customer texts go out under the business's name once its carrier registration (A2P 10DLC) is approved; until then texts are logged and email plus tracking links carry the updates. Drivers run routes from a texted link in the phone's browser — no app, no account; staff drivers can log in. Frozen, refrigerated and dry are hard constraints on vehicles in the route optimizer. Orders arrive by API (keyed by the business's own order reference, idempotent), CSV or manual entry; outcomes go back over signed, retried webhooks.

Full text of the key pages: https://porchroutes.com/llms-full.txt · Sitemap: https://porchroutes.com/sitemap.xml · API as OpenAPI 3.1: https://porchroutes.com/docs/openapi.json · Markdown twin of the API docs: https://porchroutes.com/docs/api.md

Naming: the product is "Porch Route" (two words); the company is Vector UX LLC. Plans: Porch Light, Starter, Porch, Route, Fleet. Customer-facing pages and messages carry the business's own name, never Porch Route's.

## Product

What Porch Route is, what it does and what it costs.

- [Porch Route](https://porchroutes.com): Delivery route planning software for businesses that deliver their own orders with their own drivers.
- [Product](https://porchroutes.com/features): Planning, fleet and zones, dispatch, drive mode, proof of delivery, customer notifications and tracking, integrations, team roles.
- [Pricing](https://porchroutes.com/pricing): Free up to 150 orders a month; Starter $39/month; Porch $79/month; Route $189/month; Fleet custom. Every feature on every plan; texts included, then $0.015 a text.
- [Delivery route planner](https://porchroutes.com/delivery-route-planner): What a delivery route planner does, what to look for, how Porch Route handles each item, and what it costs.
- [Delivery management software](https://porchroutes.com/delivery-management-software): Dispatch, drivers, live tracking, proof of delivery and the report back to your order system: what to look for and how Porch Route does it.
- [Texting](https://porchroutes.com/sms): Texts included per plan (750 on Starter, 1,500 on Porch, 7,500 on Route), the overage, carrier registration, quiet hours, consent, STOP/HELP and what is always free.
- [Changelog](https://porchroutes.com/changelog): What shipped in Porch Route and when, newest first, written for the businesses that use it.
- [Roadmap](https://porchroutes.com/roadmap): What Porch Route is building now, what is planned and what shipped — three honest columns, no dates promised.

## Industries

How businesses in each trade run their delivery days on Porch Route.

- [Industries](https://porchroutes.com/industries): Who Porch Route is built for: farms and CSAs, butchers, bakeries and meal prep, florists, specialty grocers, and marketplaces connecting by API.
- [Farms and ranches](https://porchroutes.com/industries/farms-and-ranches): Route software for farms and CSAs: frozen, chilled and dry on the right vehicle, delivery days by zone, no-login driver links and texts under your name.
- [Butchers and meat delivery](https://porchroutes.com/industries/butchers-and-meat): Route software for butchers and meat boxes: frozen stops only on freezer vehicles, weight limits that never treat unknown as zero, and photo proof at the door.
- [Bakeries and meal prep](https://porchroutes.com/industries/bakeries-and-meal-prep): Delivery route software for bakeries and meal prep: early windows planned into every route, chilled and dry on the right vehicle, CSV import and a run sheet.
- [Florists](https://porchroutes.com/industries/florists): Delivery route software for florists: windows planned into every route, a photo at the door shown on the tracking page, and updates under your shop’s name.
- [Specialty grocers](https://porchroutes.com/industries/specialty-grocers): Route software for grocers and co-ops: mixed baskets ride on a vehicle that can carry the coldest item, zones with delivery days, and a load list per route.
- [Marketplaces and platforms](https://porchroutes.com/industries/marketplaces-and-platforms): A delivery routing API for platforms: deliveries by your order reference, idempotent writes, signed webhooks for every outcome and your brand on every message.

## Guides

Step-by-step help for every screen in the product.

- [Help center](https://porchroutes.com/guides): Step-by-step guides to every screen: setup, vehicles, drivers, zones, orders, routes, dispatch, drive mode, notifications, proof, the API and texting.
- [Getting started: your business, depot and time zone](https://porchroutes.com/guides/getting-started): Set up Porch Route in four steps: name your business and time zone, set the depot routes start from, add a first vehicle, and choose how orders will arrive.
- [Vehicles and what they can carry](https://porchroutes.com/guides/vehicles): Add each vehicle with what it can carry — frozen, refrigerated, dry — plus weight and box capacity, max stops, cost per mile and where its routes start.
- [Drivers and driver links](https://porchroutes.com/guides/drivers-and-driver-links): Add drivers with a phone number, shift and the zones they know, then text each one a no-login link that opens their route on any phone — no app to install.
- [Delivery zones and delivery days](https://porchroutes.com/guides/delivery-zones-and-delivery-days): Define where you deliver and on which days: a radius or a drawn area with its own delivery days, window, daily order limit and order cutoff, in Porch Route.
- [Adding orders: by hand, from a CSV, or over the API](https://porchroutes.com/guides/adding-orders): Three ways to get orders into Porch Route: type one in, import a CSV with column matching and address checks, or send them from your store over the API.
- [Building and editing routes](https://porchroutes.com/guides/building-and-editing-routes): Pick a day and the vehicles, build routes in one go, read the savings and any unassigned stops, then lock, drag, move stops between routes and re-optimize.
- [Dispatching and the day board](https://porchroutes.com/guides/dispatching-and-the-day-board): The day board shows every route with its driver, stops and savings; dispatching a route sends customers their scheduled notice and the driver their link.
- [Drive mode for drivers](https://porchroutes.com/guides/drive-mode): How a driver runs a route from any phone: start it, work one stop at a time, hand off to maps, mark delivered with a photo or signature, and undo a mis-tap.
- [Customer notifications and tracking](https://porchroutes.com/guides/customer-notifications-and-tracking): Choose which texts and emails customers get — scheduled, on the way, almost there, delivered, couldn’t deliver — and set the timing and the undo window.
- [Proof of delivery and the undo window](https://porchroutes.com/guides/proof-of-delivery-and-the-undo-window): Require a photo or signature at the door, see where proof appears, and how the undo window holds the delivered notice so a mis-tap never reaches a customer.
- [API and webhooks](https://porchroutes.com/guides/api-and-webhooks): Create an API key, send orders by your own order reference, add a signed webhook endpoint, verify the HMAC-SHA256 signature, send a test and read the log.
- [Texting setup and consent](https://porchroutes.com/guides/texting-setup-and-consent): Why US carriers require your business to register before delivery texts send, what registration needs, and how to record each customer’s consent on the order.

## Learn

Practical articles for farms and local food businesses that deliver their own orders.

- [Learn](https://porchroutes.com/learn): Practical articles for farms, butchers, bakeries, florists and grocers that deliver their own orders: routes, zones, cold chain, texting rules, proof and costs.
- [Planning farm and CSA routes](https://porchroutes.com/learn/how-to-plan-delivery-routes-for-a-farm-or-csa): Seven steps to a farm or CSA delivery day: delivery days by zone, cutoffs, addresses, cold chain, building routes, drivers and customer updates.
- [Delivery zones and delivery days](https://porchroutes.com/learn/delivery-zones-and-delivery-days): Radius or drawn area, how many delivery days a zone should have, windows, minimums, order cutoffs, daily caps and what customers should see at checkout.
- [Cold chain for small fleets](https://porchroutes.com/learn/cold-chain-for-small-delivery-fleets): The 40°F rule, who FSMA's transport rule actually covers, packing order, temperature as a routing constraint, failed deliveries and proof it stayed cold.
- [Text message rules](https://porchroutes.com/learn/text-message-rules-for-delivery-notifications): Consent under the TCPA, honoring STOP by any method, why the one-text delivery exemption isn't enough, and A2P 10DLC carrier registration explained plainly, with costs.
- [What delivery route software costs](https://porchroutes.com/learn/how-much-does-delivery-route-software-cost): Published prices for nine delivery route products as of September 2026, compared at 150, 800 and 2,600 stops a month, with how texts are billed and what counts as an order.
- [Proof of delivery](https://porchroutes.com/learn/proof-of-delivery): The four kinds of proof and what each settles, photo habits that hold up, storage and privacy, the false-delivered mistake, and a process for failed deliveries.
- [Driver apps vs route links](https://porchroutes.com/learn/delivery-driver-apps-vs-texted-route-links): Install-and-sign-in apps compared with no-login route links: onboarding, dead spots, security, navigation, proof and battery, and how Porch Route does both.
- [Routific alternatives](https://porchroutes.com/learn/routific-alternatives-for-farms-and-food-businesses): Eight alternatives to Routific for local food delivery — Porch Route, Spoke Dispatch, OptimoRoute, Shipday, Upper, Track-POD, Detrack, Onfleet — with dated prices and who each suits.

## Glossary

Plain one-sentence definitions of delivery routing terms.

- [Glossary](https://porchroutes.com/glossary): Plain one-sentence definitions of 25 delivery routing terms, from time window and proof of delivery to webhook and A2P 10DLC, and how each shows up in Porch Route.
- [Delivery route optimization](https://porchroutes.com/glossary/delivery-route-optimization): Delivery route optimization is the process of choosing which vehicle takes which stops, and in what order, so that every order is delivered inside its constraints for the least driving.
- [Time window](https://porchroutes.com/glossary/time-window): A time window is the span of time — such as 9 AM to 1 PM — within which a delivery has been promised to arrive.
- [Service time](https://porchroutes.com/glossary/service-time): Service time is the minutes a driver spends at a stop between arriving and leaving — parking, carrying, knocking, photographing — as distinct from driving time.
- [Proof of delivery](https://porchroutes.com/glossary/proof-of-delivery): Proof of delivery is the record that an order reached a specific place at a specific time, usually a photo of the package where it was left, sometimes a signature, always a timestamp.
- [Cold chain](https://porchroutes.com/glossary/cold-chain): The cold chain is the unbroken sequence of refrigerated or frozen storage and transport that keeps perishable food at a safe temperature from producer to customer.
- [Temperature class](https://porchroutes.com/glossary/temperature-class): A temperature class is the label — frozen, refrigerated or dry — that says how cold an order must be kept, and therefore which vehicles may carry it.
- [Delivery zone](https://porchroutes.com/glossary/delivery-zone): A delivery zone is a defined area — a radius around a point or a shape drawn on a map — that a business delivers to, with its own delivery days, time window and rules.
- [Delivery day](https://porchroutes.com/glossary/delivery-day): A delivery day is a weekday on which a business delivers to a particular zone, so that customers in that area receive orders on a predictable day each week.
- [Order cutoff](https://porchroutes.com/glossary/order-cutoff): An order cutoff is the latest moment an order can be placed or changed and still be picked, packed and loaded for a given delivery day.
- [Dispatch](https://porchroutes.com/glossary/dispatch): Dispatch is the act of sending a planned route to its driver — and, in delivery software, the moment customers are first told their delivery is scheduled.
- [ETA window](https://porchroutes.com/glossary/eta-window): An ETA window is the estimated span of time in which a delivery is expected to arrive, given to the customer before the driver is close enough to be certain.
- [Unassigned stop](https://porchroutes.com/glossary/unassigned-stop): An unassigned stop is an order the route planner could not place on any vehicle within the day's constraints, left out of the plan with the reason why.
- [Driver link](https://porchroutes.com/glossary/driver-link): A driver link is a web address, sent by text or email, that opens one route's drive screen on a phone with no app to install and no account to sign into.
- [Tracking page](https://porchroutes.com/glossary/tracking-page): A tracking page is a personal web page for one delivery where the customer can see its status, the vehicle's position while it is on the way, and proof once it has arrived.
- [Webhook](https://porchroutes.com/glossary/webhook): A webhook is an automatic HTTP request that one system sends to another when something happens, so the second system learns about the event without asking.
- [Idempotency key](https://porchroutes.com/glossary/idempotency-key): An idempotency key is a unique string sent with a request so that if the request is retried, the server recognises it and does not perform the action twice.
- [A2P 10DLC](https://porchroutes.com/glossary/a2p-10dlc): A2P 10DLC is the US carriers' registration system for application-to-person text messages sent from ordinary 10-digit long-code phone numbers.
- [TCPA consent](https://porchroutes.com/glossary/tcpa-consent): TCPA consent is a customer's prior express agreement to receive automated text messages, required under the US Telephone Consumer Protection Act before such texts are sent.
- [Quiet hours](https://porchroutes.com/glossary/quiet-hours): Quiet hours are the times of day — under US federal rules, before 8 AM and after 9 PM in the recipient's local time — when telephone solicitations may not be made.
- [Savings vs baseline](https://porchroutes.com/glossary/savings-vs-baseline): Savings vs baseline is the difference between an optimized plan and a reference plan — the baseline — expressed in miles, time and fuel, so the value of optimizing can be checked.
- [Vehicle routing problem (VRP)](https://porchroutes.com/glossary/vrp): The vehicle routing problem is the mathematical problem of finding the best set of routes for a fleet of vehicles to serve a set of stops from one or more depots.
- [Savings algorithm](https://porchroutes.com/glossary/savings-algorithm): The savings algorithm (Clarke and Wright, 1964) builds vehicle routes by repeatedly joining the pair of stops whose combination saves the most distance compared with serving each from the depot alone.
- [Undo window](https://porchroutes.com/glossary/undo-window): An undo window is a short, configurable delay after a driver marks a stop delivered or failed, during which the outcome can be reversed before the customer or the order system is told.
- [Recurring delivery](https://porchroutes.com/glossary/recurring-delivery): A recurring delivery is an order that repeats on a schedule — every week or every other week — to the same customer, typical of CSA shares, meat boxes and meal-prep subscriptions.
- [Returnable containers](https://porchroutes.com/glossary/returnable-containers): Returnable containers are the coolers, totes, crates and jars a delivery business hands over with an order and expects back on a later delivery.

## Developers

The integration API, webhooks and the OpenAPI description.

- [API documentation](https://porchroutes.com/docs/api): Integration API: create and update deliveries by your own order reference, signed webhooks for every outcome.

## Company

Who makes Porch Route and how to reach them.

- [Contact](https://porchroutes.com/contact): Ask about pricing, book a demo, get help with your account or report a security issue; one form, answered by email.
- [Security](https://porchroutes.com/security): Every business kept apart on the server, row-level security on every table, hashed API keys, signed webhooks, private proof photos behind expiring links, and what we don’t have yet.
- [About](https://porchroutes.com/about): What Porch Route is, who makes it (Vector UX LLC, Utah), where it comes from and how to reach us.

## Optional

Terms, privacy, messaging terms and accessibility.

- [Legal](https://porchroutes.com/legal): Terms of service, privacy policy, messaging terms, acceptable use, subprocessors, the data processing addendum and the accessibility statement.
- [Terms of service](https://porchroutes.com/legal/terms): The agreement for using Porch Route: plans and trials, your responsibilities for drivers and customer texts, who owns the data, fees, liability and cancelling.
- [Privacy policy](https://porchroutes.com/legal/privacy): What Porch Route collects from businesses, drivers and delivery recipients, why, how long it is kept, who processes it, and how to ask for access or deletion.
- [Messaging terms](https://porchroutes.com/legal/sms): The text-message programme behind Porch Route delivery alerts: who sends them, what they say, how often, how to stop or get help, and the rates statement.
- [Acceptable use policy](https://porchroutes.com/legal/acceptable-use): What you may not do with Porch Route: the messaging rules for delivery texts, regulated deliveries, health data, driver location, API limits and enforcement.
- [Subprocessors](https://porchroutes.com/legal/subprocessors): The third parties that process data for Porch Route — Supabase, Vercel, Resend, Twilio, Stripe, OpenStreetMap and Google Maps — and what each one receives.
- [Data processing addendum](https://porchroutes.com/legal/dpa): What Porch Route’s data processing addendum commits to as your service provider — instructions, security, subprocessors, breach notice — and how to request it.
- [Accessibility](https://porchroutes.com/legal/accessibility): Porch Route aims for WCAG 2.2 AA across the website, office app, drive mode and tracking pages: what is in place, known gaps, and how to report a problem.